COVID Protocol.  

• Check-in

1. 1. 1. • Advanced reservations and signing waivers online are strongly advised.
           On-line reservations are available: 
           Rafting : 22 hours before a trip 
           Kayak/canoe rentals : 18 hours before a trip
           Shenandoah mellow & Potomac whitewater tubing: 1 hour before a trip 
           Potomac mellow tubing with snack:  18 hours before a trip
           Park & Paddle: 18 hours before a trip
           Reservations may be made by phone at anytime based on availability. 
         • Outdoor check-in will be used as much as possible.  There will be a limited number of people in indoor spaces. Our four check-in locations allow for less people in one area!
         • Hand sanitizer will be available for guests at different locations.  Staff will participate in frequent handwashing. 
         • Wiping down of frequently touched surfaces such as waiver signing areas, pens, bathrooms, porta johns, door handles.  

• Trip protocols

1. 1. • Rafting Specifics:
        4-5 people + 1 guide per raft.  All guests must be members of the same group.  Groups smaller than 4 people must pay the difference to fill a raft or use our single inflatable duckies.  
      • Lunch raft trips (only available for groups of 15 or more):  food will be served either before the trip at the put-in or after the trip at the new Harpers Ferry location.  Food will be catered and delivered by a local restaurant.
      • Tubing Trips:
        Weekday trips are advised as lower traffic times for Shenandoah Mellow Tubing(especially) & Harpers Ferry Whitewater Tubing.  Potomac Mellow Water Tubing is limited all the time and the most secluded tubing experience.

1. 1. • All Trips:
        Guests and staff must wear face coverings inside of buildings and buses.
      • Guests must have a watertight bag that will hold their face coverings during their trip.     
      • All personal equipment will be soaked or cleaned with a disinfectant solution after each use.  This includes life vests & helmets.
      • Shuttles:
        • Vehicles are disinfected after every trip.  
        • Members of the same group may sit together with spacing between each group.
          Shuttles are running at 30-50% capacity

• Cleaning Protocols
• Cleaning products will be used on personal equipment, in buildings, porta johns, and bathhouses that are effective against the corona virus.