River & Trail

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Trip Operating Protocols

  Safety Protocol.  

  • Check-in
        • Advanced reservations and signing waivers online are strongly advised.
          On-line reservations are available: 
          Rafting : 22 hours before a trip 
          Kayak/canoe rentals : 18 hours before a trip
          mellow & Potomac whitewater tubing: 1 hour before a trip 
          Potomac mellow tubing with snack:  18 hours before a trip
          Park & Paddle: 18 hours before a trip
          Reservations may be made by phone at anytime based on availability. 
        • Outdoor or ventilated check-in will be used as much as possible.  Our four check-in locations allow for less people in one area!
        • Hand sanitizer will be available for guests at different locations.  
  • Trip operating protocols
      • Rafting Specifics:
        Our rafting trips are now open to parties of any size.  Rafts will be filled with 4-6 people/boat plus a guide.  Our single inflatable kayak or ducky option is available.
      • Tubing Trips:
        Weekday trips are advised as lower traffic times for Shenandoah Mellow Tubing(especially) & Harpers Ferry Whitewater Tubing. 
      • All Trips:
        We are following current CDC guidelines requesting that those that are unvaccinated please wear a mask during check-in or in our buildings.
      • Face masks are currently required in all shuttle vehicles. Windows are and can be opened for ventilation.
      • Guests must have a watertight bag that will hold their face masks during their river trip.     
      • All personal equipment will be cleaned after each use.  This includes PFDs & helmets
  • Cleaning Protocols
  • Cleaning products will be used on personal equipment, in buildings, porta johns, and bathhouses that are effective against the corona virus.
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